Return & Refund Policy

At our store, customer satisfaction is our highest priority. We understand that sometimes a product might not meet your expectations. To provide you with confidence when shopping with us, we offer a clear and hassle-free return and refund policy.

Eligibility for Returns and Refunds
You may return or exchange any product within 30 calendar days from the date of delivery. The item must be unused, in its original condition, and include all original packaging and tags. For hygiene and safety reasons, some products may not be eligible for return; such restrictions will be clearly stated on the product page.

How to Request a Return or Refund
To initiate a return or refund, please follow these steps within 30 days of receiving your order:

  1. Contact Customer Support by one of the following methods:
  2. Provide your order number and details about the product(s) you wish to return or refund.
  3. Explain the reason for your return or refund request, such as defective item, wrong size, or personal preference.
  4. Wait for our customer support team to respond with detailed return instructions and the designated return shipping address. Please do not send the product back to the original shipping address.
  5. Carefully package the item(s) in their original condition, including all packaging and tags.
  6. Ship the package using a tracked and insured shipping service to avoid loss or damage during transit.
  7. Keep the shipment tracking number until your return is fully processed.

Refund Processing
Once we receive and inspect the returned item(s), we will process your refund within 5–7 business days. Refunds will be issued to the original payment method used during purchase.

Return Shipping Costs

  • If the product arrives damaged, defective, or incorrect, we will cover all return shipping costs.
  • For returns due to personal preference, sizing issues, or other reasons not related to product faults, customers are responsible for paying the return shipping fees.
  • We recommend using a tracked and insured shipping service to protect your return from loss or damage during transit.

Exchanges
If you wish to exchange an item for a different size or style, please specify this when contacting customer support. Exchanges will be handled promptly upon receipt of the returned item.

Lost or Damaged Returns
We are not responsible for packages lost or damaged during return shipping unless you use a tracked and insured shipping service.

Customer Support
If you have any questions or need assistance during the return process, please contact us:

Thank you for shopping with us. We strive to provide you with a worry-free shopping experience and look forward to serving you again.u again.

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