1. Are the masks one-size-fits-all?
Yes. Most of our latex masks are designed with flexibility to fit most adult head sizes comfortably.
2. What material are the masks made of?
Our masks are made from high-quality, non-toxic natural latex, safe for skin and designed for extended wear during parties, events, and cosplay.
3. Can I breathe and see clearly while wearing the mask?
Yes. Each mask includes built-in ventilation and eye openings, carefully placed to balance realism and comfort. Some styles may limit vision slightly due to their design.
4. Are these masks suitable for children?
Our masks are primarily intended for adult use. Some masks may be too large or too frightening for young children.
5. How should I clean and store the mask?
Gently wipe with a damp cloth after use. Store in a cool, dry place away from sunlight to maintain shape and quality.
6. Do the masks come with costumes?
Unless stated otherwise, masks are sold individually. Costumes or cloaks shown in photos are for styling inspiration.
7. Do you ship internationally?
Currently, we ship within the U.S. only.
8. What if my mask arrives damaged?
We offer easy replacements or refunds for any defective or damaged items. Just contact us at info@roxer.shop within 7 days of delivery.
9. Are the masks reusable?
Absolutely. With proper care, your mask can be reused for multiple Halloweens, cosplay events, and theme parties.
10. Do the masks have strong smells?
Like most latex products, masks may have a slight odor when first opened. We recommend airing them out for 24 hours before wearing.